FAQs

Q. How long will my order take to arrive?

A. Overall a package shouldn't take more than 10-50 working days to arrive and typical shipping times are 15-40 working days.

 

Q. I made a large order but not all the items have arrived yet?

A. We may ship items out individually so that you receive the items quicker, and also to avoid you waiting for items that may take a little longer. Rest assured, all your items will arrive, just that they may arrive separately.

 

Q. Are there any other costs I need to pay?

A. With any Free Products We only ask customers to cover the small packaging and shipping costs to ship their order (around £8.99 to anywhere in the world). This n That_4less  cannot be held responsible for any custom charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay any extra costs. 

 

Q. How can you offer free products?

A. We order a vast amount of products every week, this allows us to get the lowest possible price. We also have special rates with our logistics partners which ensures we keep shipping and packaging charges to a minimum.

 

Q. Why do you give your products away for free?

A. One of our goals at This n That_4less .com has always been to make the latest trending, fashionable and stylish products available for everyone and sometimes we are able to offer this as part of a promotional offer.

 

Q. Are there any other rules around ordering your free products?

A. If ordered with full price products, the shipping cost will still be charged for each free item ordered even though the full priced items may be described as having free shipping. A maximum of 25 free products can be ordered at any one time. If you require more than this then a separate order will have to be placed and the shipping cost will apply to each free product that is ordered. No Free products can be returned.

 

Q. Where will my order be dispatched from?

A. All orders are dispatched from our warehouse in Asia, this allows us to skip out any unnecessary overheads and pass on our discounts directly to customers.

 

Q. Why does the checkout page state my information will be transferred to the United States?

This n That_4less  website runs on Shopify, one of the world's most popular and secure e-commerce platforms. Shopify's secure servers are based in the United States, therefore our customer's information is transferred to the USA.

This is standard practice and ensures your information is kept as safe as possible.

 

Q. Do you sell my details to any other companies?

A. We value your trust. Your personal details will never be sold to third parties.

 

Q. How safe is it to place an order on your site, will you have access to my bank details?

A. Your card details are secure, payments are processed through our hosting and store provider (Shopify) which is certified Level 1 PCI DSS compliant.

This n That_4less itself does not have access to your card details and your payment which is processed through Shopify is later remitted to ourselves.

 

Q. Can I return any items that i have purchased?

A. Yes certainly items can be returned but only if the item is faulty, if it is just down to change of mind then we are sorry but we cannot accept these products back. Any returns postage must be covered by the customer.  No Free items can be returned

 

Any other questions then please do not hesitate to contact us here at Divine Styling via email at modiseboi@gmail.com